Broken down near the canal or on the way past Heathrow? MTS Garage Services in Hayes can arrange to bring your car or van to the workshop and tell you plainly what is wrong.
Take a car that coughs, loses power and rolls to a stop on a West Drayton side road. Perhaps it is a flat battery, perhaps a fuel or ignition fault. From the driver's seat you cannot always tell, and guessing wrongly can turn a small problem into a larger one. Sometimes the sensible move is simply to stop driving it.
We are MTS Garage Services, a family-run independent garage at Chesterfield Way in Hayes, which is a short hop from West Drayton. Our job begins with a phone call during opening hours. Tell us what happened and we will explain how recovery works, whether we can take the vehicle and what we would look at first once it arrives.
The first ten minutes decide how stressful the rest becomes. Pull over somewhere safe if the vehicle still moves, switch on the hazards and get everybody clear of moving traffic. Do not lift the bonnet on a hot engine, and do not keep turning the key, as repeated attempts can damage a starter or flood an engine. Write down the dashboard warnings and anything you noticed beforehand, such as juddering or a burning smell. Then ring us in opening hours. We take the details, explain how recovery to the Hayes workshop is arranged by phone and tell you honestly what we can and cannot do. We do not promise arrival times.
Recovery covers more than a dead battery. A car with a broken driveshaft, a collapsed suspension arm, a locked wheel or accident damage should not be driven at all, and the same goes for a van with a failed gearbox. Moving such a vehicle on a recovery truck protects both it and other road users. When it reaches the workshop in Hayes we diagnose the fault properly, rather than guessing, and check for knock-on damage after a collision. You then get an explanation, our recommendation and a clear estimate before we do any repair work. If you want time to think, that is fine.
Sometimes a vehicle simply needs to get from one place to another, and it cannot or should not be driven there. Local vehicle transportation is part of what we do, so if you have a car that has failed, a van waiting on a driveway, or a vehicle that must reach our workshop for a booked job, ask us. Tell us the make and model, whether it runs, and anything that could complicate collection, such as tight parking or low clearance. We will talk it through and say what is possible. Availability changes through the week, so phone us first to confirm.
West Drayton lies just west of Hayes beside the Grand Union Canal, close to the northern edge of Heathrow, and its mix of older terraces, 1930s housing and newer flats means plenty of cars live on the street. If yours will not start, a call to us is the easiest first step. We also hear from drivers in Yiewsley, Harmondsworth, Sipson and Uxbridge, so the surrounding area is familiar ground. Our workshop is at Chesterfield Way in Hayes, and we deal with cars and vans of all makes and models.
We also help drivers with breakdown and vehicle recovery from nearby Yiewsley, Harmondsworth, Sipson, Uxbridge, and the garage in Hayes is the base for all of it.
Choose the job that matches your vehicle:
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“Best garage around the only one I use now for both my cars Friendly staff and management nothing is too small. Would highly recomend Quality work carried out”
“My request and my car looked at and reported to me, as to my next move, honest response from the staff.”
“Have received amazing customer service, always up to date with my repair and their diagnostic was on point. Very good experience overall would definitely recommend.”
Check the obvious first, such as a flat key fob battery or a dead interior light suggesting a flat battery. If it still will not run, phone us in opening hours. We will ask a few questions and explain whether recovery to Hayes makes sense.
We can suggest likely causes from your description, but a proper answer needs the vehicle in front of us. At the workshop we diagnose it, explain the findings and give you an estimate before any repair begins.
No. We do not run a night-time service, so please phone during our opening hours. We will confirm what we can arrange and the likely next steps. If you are in danger on a road, contact the emergency services.
The garage is in Hayes. Choose your area to see how we help locally.
Tell us what you need and we will get back to you.
Prefer to talk? Call 0208 843 9091. Opening hours: Monday to Friday 8:30AM - 5:30PM, Saturday 9:00AM - 1:00PM, Sunday closed.
MTS Garage Services, 5 Chesterfield Way, Hayes, Middlesex, UB3 3NW