A breakdown beside the Great West Road or on a leafy Osterley side street needs a clear head, and our Hayes garage can help you plan the move once you phone.
Osterley has quiet tree-lined streets, yet it is hemmed in by some of the busiest roads in west London. The A4 Great West Road and the M4 are on its doorstep, so a vehicle that fails on the wrong stretch can become a serious problem quickly. Planning ahead is worth a few minutes.
We are MTS Garage Services, a family-run independent garage in Hayes. Cars and vans of every make come to us, and we cover Osterley along with Hounslow, Heston and Hanwell. If your vehicle will not run, we talk through recovery by phone, then work out the fault once it is in the workshop.
On or near the A4 or M4 approaches, personal safety outweighs the vehicle. Hazards on, leave the car on the correct side if it is safe, and keep clear of the carriageway. Do not try repairs next to fast traffic. Away from the main roads, you can take a little longer to assess. When you are ready, phone us in opening hours. Describe where the vehicle is, the make and model and its symptoms, and we will explain how moving it to our workshop could work. We provide no out-of-hours recovery and promise no arrival times, so please call to confirm availability first.
A vehicle that has stopped for good could have a failed turbocharger, a snapped belt, a flooded electrical system or collision damage. Car Recovery Hayes puts it on our ramp, where we test properly instead of relying on a roadside hunch. For accident cases we look past cosmetic damage to check steering, suspension and cooling systems. Afterwards you hear a straightforward explanation of what happened, what we recommend and what it should involve, with a clear estimate provided before repairs begin so the final choice is yours.
Some owners just need a vehicle relocated: a car stored in a garage for the winter, a second vehicle that no longer runs, or a van that needs to reach the workshop for attention. Local Vehicle Transportation Hayes covers requests like these. If a vehicle needs moving, we can talk it through, covering the vehicle's condition, where it sits and how it can be accessed. Availability depends on the day, so always phone first to confirm.
Osterley is a leafy residential area beside the A4 Great West Road and the M4, close to the historic house and park. Many of its streets are calm, but anyone stuck near the main roads faces fast, heavy traffic. Our garage is at Chesterfield Way in Hayes, and we work with drivers from Osterley, Hounslow, Heston and Hanwell. When you phone, tell us which road you are on and whether it is a main route or a side street, and we will go through how to proceed.
We also help drivers with breakdown and vehicle recovery from nearby Hounslow, Heston, Hanwell, and the garage in Hayes is the base for all of it.
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“Always my go to, reliable, friendly”
“Great garage, really helped me with my car. Got a clutch done and they picked it up for me as I didn't have a way to get it to them. really nice people to deal with. Thank you”
“These guys are brilliant. Super-friendly, super-knowledgable and first class service.”
On a motorway or major road, your first priority is safety, and the situation may involve other services. Once you are safe, phone us in opening hours and we will talk through whether and how we can help.
Have the registration and keys ready, plus the vehicle's make and model. Documents are not usually needed for the first call. If the vehicle is not yours, tell us so we can note who is authorising work.
We diagnose it at the workshop, explain the fault in plain language and give you a clear estimate before any repair begins. If you decide not to go ahead, we can talk through your options.
The garage is in Hayes. Choose your area to see how we help locally.
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Prefer to talk? Call 0208 843 9091. Opening hours: Monday to Friday 8:30AM - 5:30PM, Saturday 9:00AM - 1:00PM, Sunday closed.
MTS Garage Services, 5 Chesterfield Way, Hayes, Middlesex, UB3 3NW