Heston's rows of 1930s houses and its busy roads mean cars break down both on drives and in traffic, and MTS Garage Services in Hayes is here to talk you through the options.
Heston is a residential part of Hounslow borough with a good deal of through traffic thanks to the M4 and A4. A car can fail either at the kerb outside a 1930s semi or in a queue on a main road, and the right response differs. At home you have time; on the road you do not.
MTS Garage Services is a family-run independent garage at Chesterfield Way in Hayes, repairing cars and vans of all makes and models. We offer vehicle recovery and logistics. Phone us in opening hours, tell us the situation and we will explain what recovery would look like and what diagnosis we would carry out afterwards.
Think of it as three questions. Are you safe? If not, hazards on and get clear. Is the vehicle in the way? If so, say so when you call, as it affects how quickly recovery matters. What exactly happened? A sudden stop points in a different direction from a slow fade, and a smell of burning from one of fluid. Gather those facts, then ring us in opening hours. We will explain how recovery to our workshop is arranged by phone. We do not give promised arrival times, so ask us to confirm availability.
Cars and vans that cannot be driven include those with failed clutches, dead starters, seized brakes, broken drivetrain parts and damage from a collision. Recovery lifts the worry of making matters worse. At our Hayes workshop we inspect, test and diagnose, then explain the fault to you without jargon. We recommend what needs doing, give a clear estimate before any repair and wait for your decision. Accident-damaged vehicles are checked for hidden problems too, so you are not caught out later by something that was missed.
Some jobs are simply about moving a vehicle that cannot move itself. It may be an unwanted non-runner, a van waiting for repair or a car that has to reach us for work already booked. Vehicle recovery and logistics are things we do, so if it needs moving, we can talk it through. Describe the vehicle, its condition and its location, mentioning any parking restrictions. We will say what is possible. Because arrangements depend on the day's workload, please phone to confirm availability before committing.
Heston sits close to the M4 and A4 in the Hounslow area, with 1930s houses and a lot of through traffic, so there are always vehicles in trouble somewhere nearby. We cover drivers across Cranford, Hounslow, Osterley and Feltham as well, and Hayes is where recovered vehicles are brought for diagnosis. The workshop is at Chesterfield Way. If you are not sure whether we can help, phone in opening hours and ask.
We also help drivers with breakdown and vehicle recovery from nearby Cranford, Hounslow, Osterley, Feltham, and the garage in Hayes is the base for all of it.
Choose the job that matches your vehicle:




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“Best garage around the only one I use now for both my cars Friendly staff and management nothing is too small. Would highly recomend Quality work carried out”
“My request and my car looked at and reported to me, as to my next move, honest response from the staff.”
“Have received amazing customer service, always up to date with my repair and their diagnostic was on point. Very good experience overall would definitely recommend.”
We can discuss it. A car with damage to wheels, steering or suspension should not be driven, so recovery is the safer choice. At our workshop we assess the damage and give you a clear estimate.
No. We diagnose first, then explain the fault and give you an estimate. Repairs only start when you agree. How soon we can begin depends on workshop bookings, which we will explain.
Tell us when you phone. A loaded van affects how it can be moved, and you may need to remove valuable items first. We will talk through the practicalities and confirm what we can arrange.
The garage is in Hayes. Choose your area to see how we help locally.
Tell us what you need and we will get back to you.
Prefer to talk? Call 0208 843 9091. Opening hours: Monday to Friday 8:30AM - 5:30PM, Saturday 9:00AM - 1:00PM, Sunday closed.
MTS Garage Services, 5 Chesterfield Way, Hayes, Middlesex, UB3 3NW