When a car or van stops working on a Southall street, MTS Garage Services in Hayes can talk you through recovery to our workshop, where the fault is found and explained before any repair.
A breakdown in Southall rarely happens somewhere convenient. Cars are often parked tight along terraced and inter-war streets, and the Broadway keeps traffic moving slowly, so a vehicle that dies halfway out of a parking space can block more than just you. The first job is to make everyone safe and get the vehicle out of the way.
MTS Garage Services is a family-run independent garage at Chesterfield Way in Hayes, just along from Southall. We work on cars and vans of all makes and models. If your vehicle will not move under its own power, phone us during opening hours and we will talk through what has happened, what recovery involves and whether we can help.
Get yourself and any passengers out of the traffic and, if you can, switch on the hazard lights. Do not try to push a vehicle on a busy road. If it has stopped in a live lane, stay somewhere safe away from the carriageway and use the emergency services if anyone is at risk. Once you are safe, note any warning lights, noises or smells before the fault slips your mind, because they help us a great deal. Then phone the garage during opening hours. We will ask what the vehicle is, where it is and what happened, and explain how recovery to the workshop can be arranged. We cannot promise an arrival time, so please call to confirm availability before relying on us.
A non-runner can mean a flat battery, a failed starter, a snapped belt, a seized brake or a vehicle damaged in a collision. Some of these look dramatic and turn out to be simple, while a car that appears undamaged may have hidden trouble. Either way, it is safer and cleaner to have it moved on a recovery vehicle than to force it along. That goes for vans carrying tools or stock as well as family cars. At our Hayes workshop we look the vehicle over, find the fault, explain it in plain language and give you a clear estimate before any repair starts. If the repair is not worth doing, we will say so.
Not every vehicle that needs moving has broken down. You might have bought a car that will not start, have a van sitting on a drive after an accident, or need something shifted to the garage for a booked job. Vehicle recovery and logistics is something we do, so if a vehicle needs moving, tell us what it is and where it is. We can discuss the options with you. We will need to know whether the wheels turn, whether it steers, and how easy access is. Please always phone to confirm availability, as arrangements depend on what is already booked in on the day.
Southall sits just east of Hayes, so for many of you our Chesterfield Way workshop is the nearest independent garage for a vehicle that has stopped. Streets full of parked cars, the busy Broadway and the Grand Union Canal side of town can all make a breakdown awkward to deal with, so it helps to tell us exactly where the vehicle is and what is around it. We also cover drivers from Hanwell, Greenford, Northolt and Hounslow, so we are used to hearing from people across this part of Middlesex. Call us in opening hours and we will explain what happens next.
We also help drivers with breakdown and vehicle recovery from nearby Hanwell, Greenford, Northolt, Hounslow, and the garage in Hayes is the base for all of it.
Choose the job that matches your vehicle:
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“Thank you MTS you have ensured you fixed my car straight away. Diagnosed the problem straight away, fixed efficiently. Friendly staff. I highly recommend MTS.”
“Always my go to, reliable, friendly”
“Great garage, really helped me with my car. Got a clutch done and they picked it up for me as I didn't have a way to get it to them. really nice people to deal with. Thank you”
Often yes, but it depends on access and availability. Tell us the road type, whether the car is blocked in, and whether it rolls and steers. Phone during opening hours so we can confirm what we can arrange, as we do not promise arrival times.
Yes. Once the vehicle is at our Hayes workshop we diagnose the fault, explain it in plain terms, recommend the work and give you a clear estimate. Nothing is repaired until you have agreed to it.
Yes, we work on cars and vans of all makes and models. For a van, mention whether it is loaded, because that affects how it can be moved. Phone us in opening hours and we will talk through the options.
The garage is in Hayes. Choose your area to see how we help locally.
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Prefer to talk? Call 0208 843 9091. Opening hours: Monday to Friday 8:30AM - 5:30PM, Saturday 9:00AM - 1:00PM, Sunday closed.
MTS Garage Services, 5 Chesterfield Way, Hayes, Middlesex, UB3 3NW