Whether you commute along the Uxbridge Road or head out on the M40, a gearbox that slips or sticks is worth bringing to our Hayes garage before it leaves you stuck.
Uxbridge puts plenty of demand on a car. There is the town centre crawl, commuters heading out towards the motorway, students and staff using cars around the university area, and many of those journeys involve a lot of gear changes or constant automatic shifting.
When something starts to go wrong, MTS Garage Services in Chesterfield Way, Hayes can help. Our family-run garage in Hayes is independent, so we work on cars and vans of all makes and models. We diagnose first, explain the fault clearly, recommend the right work and give you an estimate before any repair starts.
Listen and feel. If the gear lever resists you, or the car pops out of gear on a trailing throttle, that is a selection problem. If the revs rise while speed stays flat, the drive is slipping. A pause when you move an automatic into drive or reverse is delayed engagement. Noise can be a whine that rises with speed, a growl in a particular gear or a clunk when you lift off. Vibration, burning smells, fluid under the car and warning messages round out the list. Motorway use can make some faults obvious sooner, so a fault that appears on a faster road is worth mentioning when you book the car in.
A methodical diagnosis saves money and time. On a manual, we consider the clutch, flywheel, release mechanism and linkage before condemning the gearbox. On an automatic or DSG, we check fluid level and condition, read fault memory, and consider solenoids, sensors and software. Many harsh-shift complaints come from servicing neglect or an electronic fault, not worn gears. When the evidence does point to the gearbox internals, we say so and explain what we saw. Either way, you hear the diagnosis in plain language, with the reasoning, before we recommend anything at all.
After diagnosis comes the decision, and it is yours to make. A repair replaces a failed component and leaves the rest alone. Reconditioning strips the gearbox, replaces worn parts and rebuilds it. Replacement fits another unit. We set out what each option involves, how it affects the car's reliability going forward, and which one we think fits your circumstances. Value matters, so we talk openly about whether a larger job makes sense for the car you drive. We do not quote rebuild times or mileages in advance, because they depend on what is found once the work is properly assessed.
Uxbridge is the main town of the borough, at the western end of the Uxbridge Road, with a busy High Street, a shopping centre, a university campus nearby and the M40 close by. Cars here do a mix of town and motorway work. We cover Uxbridge and the areas close to it, including Hillingdon, Cowley, Yiewsley and West Drayton. Our garage is in Chesterfield Way, Hayes. If your car is drivable, bring it in. If you are not sure it is safe, phone us, tell us what it is doing and we will advise before you set off.
We also help drivers with gearbox and transmission repairs from nearby Hillingdon, Cowley, Yiewsley, West Drayton, and the garage in Hayes is the base for all of it.
Choose the job that matches your vehicle:
Pictures are for illustration purposes only.
“These guys are brilliant. Super-friendly, super-knowledgable and first class service.”
“Great bunch of lads. Always very helpful and take care of our cars. Well priced and they are happy to explain what is wrong or needed and offer advice.”
“Work complete to excellent standards 4.2 Audi A8”
Many automatic faults can be repaired, especially those caused by fluid, sensors, solenoids or leaks. Replacement is only one possible outcome. We diagnose first and explain which route fits the fault, then give you an estimate.
It may be worn bearings, low or tired oil, or wear in the gear set. Sometimes the noise comes from elsewhere, such as a wheel bearing. We road test and inspect before saying which, so you are not paying for the wrong repair.
No. We find the fault first, explain it and give you an estimate. You then decide whether to go ahead. Nothing is repaired until you have said yes.
The garage is in Hayes. Choose your area to see how we help locally.
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Prefer to talk? Call 0208 843 9091. Opening hours: Monday to Friday 8:30AM - 5:30PM, Saturday 9:00AM - 1:00PM, Sunday closed.
MTS Garage Services, 5 Chesterfield Way, Hayes, Middlesex, UB3 3NW