With so many Hillingdon homes on driveways along the Uxbridge Road, getting the family car to a garage is rarely the issue; fitting it around the day is, which collection helps with.
Most of us in outer west London do not think about collection until the car has to go in during a week that is already full. Hillingdon has a lot of 1930s houses with driveways, so the car is usually right there, but the diary is the real obstacle.
MTS Garage Services at Chesterfield Way, Hayes is a family-run independent garage for cars and vans of all makes. Ask us about free collection and a courtesy car when you book. Both depend on availability, eligibility and booking conditions, so please check with us first rather than counting on them.
Collection earns its place when the car is on the drive but nobody can take it anywhere. Maybe both adults commute, or one of you does the school run and cannot stray. Free collection lets us fetch the vehicle for a booked service or repair and return it afterwards. Not every job or day will qualify, so ring with the make, the issue and your address area. We will explain the conditions plainly. If the car has a safety concern, such as brakes that feel wrong, tell us before anyone drives it again.
A courtesy car matters most if the work could take more than a few hours. It is subject to availability, so it cannot be assumed for every job. When you book, ask what size of car is likely, who can drive it, and what conditions come with it. Think about how you will use it too: if you need it for a long commute or to carry children, say so. It is far easier to adjust the booking beforehand than to rearrange the week once the car has already gone.
Keep it simple. Ask whether collection is available for your vehicle and job. Ask whether a courtesy car is likely on those dates. Ask what conditions apply, and how the vehicle will be returned. Fault explained, work recommended, clear estimate provided before repairs begin: so the first call is about arrangements and the second is about approval of the work itself. If we cannot offer collection or a courtesy car, we will say so plainly, and you can plan another way.
Hillingdon is a residential suburb around the Uxbridge Road, and much of it is made up of 1930s housing with room for a car on the drive. That makes handover easy once collection is agreed. We work with drivers across the area, including neighbouring Uxbridge, Yiewsley, Cowley and Yeading, and our workshop sits in Hayes on Chesterfield Way. We cover the district rather than naming particular streets, so give us your postcode and we will be clear about what we can arrange.
We also help drivers with vehicle collection and courtesy car from nearby Uxbridge, Yiewsley, Cowley, Yeading, and the garage in Hayes is the base for all of it.




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A driveway certainly helps, but collection still depends on availability, eligibility and booking conditions. Describe the vehicle and job when you ring and we will tell you whether it can be done.
Usually not. What is offered depends on what is free at the time, so ask what is likely rather than expecting a specific model. We will be straightforward about what is available.
We contact you once the vehicle is ready and agree how it gets back to you. Ask at the time of booking so the return arrangement is clear from the start.
The garage is in Hayes. Choose your area to see how we help locally.
Tell us what you need and we will get back to you.
Prefer to talk? Call 0208 843 9091. Opening hours: Monday to Friday 8:30AM - 5:30PM, Saturday 9:00AM - 1:00PM, Sunday closed.
MTS Garage Services, 5 Chesterfield Way, Hayes, Middlesex, UB3 3NW